SHIPPING POLICY

Last Updated: 12/05/2026

At Fabrivio Innovations Private Limited, we take utmost care to ensure that your orders are packed properly, shipped safely, and delivered within the estimated timeline.

This Shipping Policy explains the shipping methods, delivery timelines, shipping charges, delivery address requirements, and related terms applicable to orders placed through https://fabshop.in/.

1. SHIPPING METHOD

All orders are shipped through registered domestic courier companies and/or India Post Speed Post, depending on service availability and delivery location.

We may use trusted courier and logistics partners such as:

  • Delhivery
  • Blue Dart
  • DTDC
  • Xpressbees
  • India Post Speed Post
  • Other registered domestic courier partners, where applicable

Once your order is dispatched, you may receive shipment details through:

  • Email
  • SMS
  • WhatsApp message
  • Order tracking section on the website, where available

Shipment details may include:

  • Courier partner name
  • Tracking ID
  • Dispatch date
  • Estimated delivery timeline
  • Tracking link, where applicable

2. ORDER PROCESSING TIME

Orders are generally processed after successful order confirmation and payment verification.

Order processing may take:

  • 1–2 working days for standard orders
  • Additional time during sales, festivals, public holidays, peak seasons, or high order volume
  • Additional time if product verification, stock confirmation, or address verification is required

Orders placed on Sundays or public holidays may be processed on the next working day.

3. DELIVERY TIMELINE

Orders are usually delivered within 7 days from the date of order confirmation and/or payment confirmation, or as per the delivery date agreed at the time of order confirmation.

Delivery timelines may vary depending on:

  • Customer location
  • Courier partner availability
  • Product availability
  • Delivery address accuracy
  • Public holidays
  • Weather conditions
  • Regional restrictions
  • Operational delays
  • High order volume
  • Remote or non-serviceable locations

Estimated delivery timelines:

  • Metro cities: 3–5 working days
  • Other cities and towns: 5–7 working days
  • Remote or difficult-to-service locations: 7–10 working days or more, depending on courier availability

Delivery timelines are subject to courier company, logistics partner, or postal service norms.

4. DELAY IN DELIVERY

Fabrivio Innovations Private Limited shall not be liable for any delay in delivery caused by:

  • Courier company delay
  • Postal authority delay
  • Incorrect or incomplete shipping address
  • Customer unavailability
  • Payment verification delay
  • Natural disasters
  • Weather conditions
  • Strike, lockdown, curfew, or government restrictions
  • Festival or peak season load
  • Remote location service limitations
  • Any unforeseen circumstances beyond our control

We will make reasonable efforts to assist customers with tracking and delivery-related updates.

5. DELIVERY ADDRESS

All orders will be delivered to the shipping address provided by the buyer at the time of purchase.

Customers must ensure that the following details are correct:

  • Full name
  • Complete shipping address
  • House/flat/building number
  • Street/locality
  • City
  • State
  • PIN code
  • Mobile number
  • Alternate contact number, if available

Fabrivio Innovations Private Limited shall not be responsible for failed or delayed delivery due to incorrect, incomplete, or outdated address details provided by the customer.

If an order is returned due to incorrect address or customer unavailability, re-shipping charges may apply.

6. SHIPPING CHARGES

If any shipping charges are applicable, the same will be clearly displayed at checkout before payment.

Shipping charges may depend on:

  • Product type
  • Order value
  • Delivery location
  • Courier partner
  • Weight or size of shipment
  • Promotional offers, if applicable

Shipping charges, handling charges, convenience fees, COD charges, or any other delivery-related charges may be non-refundable, unless the issue is caused by us.

7. ORDER TRACKING

Once the order is shipped, tracking details may be shared with the customer.

Customers may track their order through:

  • Courier tracking link
  • Courier partner website
  • SMS or email tracking updates
  • Order section on the Platform, where available

Tracking information may take some time to update after dispatch, depending on the courier partner.

8. DELIVERY ATTEMPTS

Courier partners may attempt delivery as per their delivery policy.

If the customer is unavailable during delivery, the courier partner may:

  • Attempt delivery again
  • Contact the customer by phone
  • Mark the shipment as failed delivery
  • Return the shipment to origin

Customers are advised to remain available at the provided address and contact number during the expected delivery period.

9. FAILED DELIVERY OR RETURN TO ORIGIN

An order may be returned to origin in cases such as:

  • Incorrect address
  • Incomplete address
  • Customer not available
  • Customer refused delivery
  • Phone number not reachable
  • Courier service unavailable at location
  • Multiple failed delivery attempts

If the order is returned to origin due to customer-related reasons, re-shipping charges may be applicable.

Refunds, if applicable, will be handled as per our Refund & Cancellation Policy.

10. DAMAGED SHIPMENT

If the package appears damaged, tampered, or opened at the time of delivery, customers are advised not to accept the delivery and to contact us immediately.

If a damaged product is received, customers must report the issue within the applicable timeline mentioned in our Return, Refund & Exchange Policy.

Customers may be required to provide:

  • Order ID
  • Product images
  • Packaging images
  • Invoice copy
  • Unboxing video, if requested
  • Description of the issue

After verification, we may provide a suitable resolution as per our policy.

11. EXCHANGE AND REPLACEMENT SHIPMENTS

For approved exchange or replacement requests, the new product will be shipped after the returned product is received and verified.

The replacement product will generally be shipped within 5–7 working days after approval, subject to:

  • Product availability
  • Quality verification
  • Customer location
  • Courier partner availability
  • Operational conditions

Delivery timelines for replacement shipments may vary depending on location and logistics conditions.

12. NON-SERVICEABLE LOCATIONS

Some locations may not be serviceable by our courier partners.

If the customer’s location is not serviceable, we may:

  • Contact the customer for an alternate address
  • Attempt shipment through another available courier partner
  • Cancel the order and process refund, where applicable

13. FORCE MAJEURE

Fabrivio Innovations Private Limited shall not be responsible for failure or delay in shipping or delivery due to events beyond our reasonable control.

Such events may include:

  • Natural disasters
  • Flood
  • Fire
  • Earthquake
  • Epidemic or pandemic
  • War
  • Riot
  • Strike
  • Lockdown
  • Government restrictions
  • Courier disruption
  • Transport delay
  • Internet or system failure
  • Any other event beyond our control

14. CONTACT INFORMATION

For shipping, tracking, delivery, or order-related support, please contact us:

  • Name of the Office: Fabrivio Innovations Private Limited
  • Company Address: Floor No. 01, D-114, Fabrivio Innovations Private Limited, Eastern Business District L.B.S. Marg, Near Mangatram Petrol Pump, Bhandup West, Mumbai, Mumbai Suburban, Maharashtra, 400078
  • Phone: +91 7047282021
  • Email: info@fabshop.in
  • Working Hours: Monday – Friday, 9:00 AM – 6:00 PM